Booking and cancellation policy
The bookings and cancellation policy is reviewed every year by the committee and published on our website. The policy is for both members and non-members. The policy applies from Labour weekend to Queen’s Birthday Weekend (inclusive) and for AGM weekend i.e. times of greatest demand for the accommodation and may be applied for other times as required.
There is a two night minimum for booking club accommodation.
Bookings
- Anyone wishing to visit the grounds and book a campsite, cabin or caravan, must first book a visit via the online booking system. Failure to book will mean you cannot get into the grounds as you will not have the codes to unlock the gates.
All bookings and accommodation may only be made via the online booking system (bookings cannot be made over the phone or by email).
Cancellations
- Cancellations giving 1 week or more notice are eligible for a full credit provided a substitute booking can be made for the cabin or caravan . Cancellation requests must be emailed to rototabookings@gmail.com
- No credits are given for cancellations that give less than 48 hours notice.
- No credits are given for arriving later or departing earlier than the booking.
- Refunds are only given in exceptional circumstances and at the discretion of the booking officer.